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  • Writer's pictureRajeev Chakraborty

Security Today: Live Events

There’s nothing quite like a live music event. Everyone’s out to have a good time, enjoy the festival vibe or concert camaraderie and if outdoors, soak up the sun. For all this to happen, however, the organisers put a whole load of planning into festival and concert security and safety to let the gig-goers immerse themselves in the experience and have fun while staff protect them from harm. Below are a few precautions organisers take today at live music events.

Extra searches

Pat-downs and bag searches are perfectly normal, but concert and festival organisers have ramped things up in recent years. In 2017, one of the world’s biggest music festivals, Glastonbury, asked visitors to only take to the event what they needed. Anyone who brought a trolley was sent to a separate search lane and had to wait longer to enter the venue (and possibly got split up from friends who got through security searches quicker). The festival and many other live music events clearly state what visitors can and can’t bring into the venue on their website.

An effective crowd control plan

All good organisers will have an effective crowd control plan in place. They consult the various major figures involved; they assess the risk of any incidents occurring, which can be anything from simple equipment malfunctions through to crowd movement issues and bomb threats; they establish clear lines of communication with the crowd and between the event staff; and they review the event when it has finished, analysing what went wrong, if anything, and what went right.

This is where the Fisheye Hub app itself comes in handy for live music events organisers. Using the app, they can manage the flow of traffic as people leave and make their way into events. The heat mapping feature enables them to manage resources in line with the movement of the crowd as well, and the geo-fenced messaging feature allows staff to communicate securely at the event.

QR wristbands

Wristbands are common now at festivals and concerts. One of the nice things about them is that organisers can implement them for security and the fans can wear them and feel safe without any discomfort. Organisers can also brand and customise them, transforming them into a lovely little souvenir for attendees.

Whereas some organisers issue tickets that have a barcode on them and some only issue digital tickets, others have gone extra more hi-tech and issue QR wristbands, which have a barcode on them. The use of barcodes helps staff to identify genuine ticket holders and prevent a venue from overcrowding. Organisers also try to pre-empt the sale of fake tickets by stating who their official ticket vendors are for the event.

Facial recognition technology

Although not commonplace at music festivals or concerts just yet, and somewhat controversially, in 2015 the Download festival implemented facial recognition technology. Cameras at the venue scanned the faces of attendees and then compared them to images on a database of custody images from across Europe. The police aimed to catch organised criminals that target festival goers, who often fall prey to thieves at the event.

These are just a few of the ways organisers make gigs, festivals and concerts safer for everyone, but there are others, too. Organising a live music show? Contact us and discover how the Fisheye Hub can help you manage your event whilst creating a safer environment for your guests!

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